Refund and Returns Policy

Last updated: March 29, 2023

Thank you for choosing to shop with us at our website. We want you to be completely satisfied with your purchase, but we understand that sometimes things don’t work out as planned. That’s why we offer replacement, refund, or return options, as per our policies.

Please note that replacement, refund, or return claims can only be made within 15 days of product delivery and only if the product is defective, damaged, or different from the ordered item, as stated on the product details page while placing the order.

We cannot issue a refund for products that have been used. Refunds are only processed for unused products. Similarly, no refund will be issued for products damaged due to negligence on the customer’s part.

To ensure that we can process your refund completely, please return all related accessories, original tags, packaging, warranty card, and bar codes along with the product.

We take the processing of refunds seriously, and we will only issue refunds after conducting thorough checks and balances at our company. In the case of cancellation, we reserve the right to accept or reject your request. We will only accept genuine cases of cancellation, and the refund process will commence only after the cancellation has been accepted.

Refunds will only be processed through the default payment method, and the mode of payment cannot be changed. In the case of cash on delivery, refunds will be issued in the form of National Electronic Fund Transfer (NEFT).

To apply for a return, replacement, or refund, please ensure that the product is intact and all accessories are included. We have a transparent and robust return policy that benefits both you and us. Here’s what you need to know:

If you receive a damaged, defective, or different product than described, please get in touch with us via various contact means provided on the website. You can contact us through phone, email, WhatsApp, or chat. We will accept your return request, and the refund will be processed within the stipulated time.

In case of a return request due to any complaints, we will verify your complaint with the seller, and if it is found genuine, a refund will be processed accordingly.

Before returning your products, please ensure that the product is in the same condition as it was delivered to you.

If you have any questions about our policies or need assistance with your return, please don’t hesitate to contact us. You can reach us via email at [email protected] or by calling us at 7903998080.

Thank you for shopping with us, and we hope to continue to serve you in the future.

Best regards,

Mitesh Kumar Rawani
Padhaiwale.com